General Terms of using WEBsite and WEB Shop
THE WEBSITE AND OF USING THE WEBSHOP SERVICE
1. GENERAL PROVISIONS AND DEFINITIONS
OleaCult.com WEB shop is owned by OPG Balen registered on Island Rab, Banjol 826, Croatia registered under number MIBPG 0127132
These General Terms and Conditions of Using the Website and of Using the Webshop Service located on www.oleacult.com regulate the use of the website by you as customers , and OPG Balen (hereinafter „Seller“ )as seller and Website and Webshop owner.
By accessing the Website via appropriate technical means for access and the use of the Website, the user undertakes to comply with these General Terms and agrees to be subject to the provisions of these General Terms.
2 RESTRICTIONS OF USE AND LIABILITY
2.1 The user undertakes not to
- use the Website in any way which is contrary to the regulations now in force;
- include in the Website or distribute through the Website any content which is contrary to the regulations now in force, including, but not limited to harmful, threatening, disturbing, vulgar, pornographic content, content conducive to hatred and racial hostility, content which violates other people's rights and interests, and the like;
- change, delete or destroy any data on the Website;
- use the Website for violating the rights of third parties, including the violation of secrecy, intellectual property rights or other rights or interests of third parties;
- use the Website for sending electronic mail contrary to these General Terms;
- enter or distribute through the Website any illegal software, including, but not limited to viruses, spyware, trojans, or the like.
2.2 Documents, data and information published on the Website may not be reproduced, distributed or in any way used for commercial purposes without an express consent of seller
3. USING THE WEBSHOP SERVICE AND USER REGISTRATION
Use of the Webshop Service is available only to Registered Users who are of age and have full legal capacity, as confirmed by using the Webshop Service.Registration of users is carried out on the Website, where the user has the duty to enter specific personal data and accept the use of such personal data.
4. PURCHASE TERMS AND CONDITIONS
The procedure and terms of purchase/sales of goods via the OleaCult Webshop are defined through the following steps: registration, order, payment, delivery, refund/return of goods.
Seller via its Webshop provides the service of purchasing the entire range of products which are available in the offer a specific store from which the goods are delivered to a specific customer, based on the customer’s delivery address.
A customer is considered to be any person who registers on the Olea Cult Webshop pages and electronically orders at least one product.
5.ORDER PLACING
Products are ordered by electronic means. Upon clicking on the "Add to Cart" icon, the selected product is placed in the consumer cart. To proceed with the process, it is necessary to click on CART icon where the selected articles are located. Products are regarded as ordered at the moment the purchaser completes the ordering process. A notice will be sent to the e-mail address you provided to register as purchaser confirming that OleaCult.com Webshop received your order.
If product is not available, the purchaser shall be contacted by e-mail and be informed thereof. The purchaser may always cancel the order or request a replacement.
PRICES OF PRODUCTS AND SERVICES THROUGH THE WEBSHOP SERVICE
The prices of products are shown in Croatian Kuna ("HRK") and Euro ("EUR") .
Seller is not in VAT system according to Croatian VAT tax act , paragraph 22.
By confirming the purchase, Registered Users complete the purchasing process through the Webshop The purchase contract is made at the moment payment is received by Seller .
Shipping charges for purchased products are not included in the price of products.
Shipping charges for purchased products are not included in the price of products.
Delivery out of EU is subject to the custom duty in dependence of the country legislations.
6. PAYMENT FOR PRODUCTS
Registered Users may pay for products in any of the following ways:
1.bank transfer /advance
Payment via bank transfer: (slip, Internet banking, payment at the bank, post office, FINA). By choosing this method of payment, after ordering the products, the customer will receive an e-mail confirming the order with an offer to pay. After successful completion of payment, you must e-mail a confirmation of payment / copy of the payment slip to the OleaCult.com.
* For payments from abroad costs transaction costs are payed by the buyer.
Account number: Renato Balen (OPG Balen)
IBAN account number at Erste Bank: HR8324020063201062845
Swift code (BIC): ESBCHR22
7. Delivery
After OleaCult.com Webshop registers an order , the products shall be delivered to the Registered User within the following time limits:
- up to 5 business days for the area of the Republic of Croatina
- up to 10 business days for the area EU countries
- up to 15 business days for other countries
If for any reason the user is not available at the contact number provided, Seller is not responsible for the extension of the above time limits of delivery.
The delivery to the user will be made at the address for delivery, and if the user is not to be found at the address of delivery:
- a notice shall be left with the number that he can contact, or
- the products can be taken over by a third party (an adult member of the household, person authorised by the Registered User) on presentation of a document for personal identification.
The Registered User shall examine the parcel at the time of takeover, report any visible damage directly to the courier, and refuse to accept a damaged parcel. By signing the invoice/delivery notification, the user confirms that he examined the product on takeover.
If the Registered User refuses to accept a parcel, because of established and visible damages on the packaging used for transport, he shall fill out a form provided by the courier service, and contact Seller by e-mail and state whether he wants a replacement or a refund. If the Registered User fails to take over the product or refuses to take over the product without a justified reason, Seller retains the right to demand compensation of the expenses incurred.
Shipping within the Croatian
Delivery time: Weekdays 09-20 h; Saturdays 09-14 h.
Delivery of products is done by courier Overseas Express according to the price list published on the OleaCult.com WEB shop area.
Volume (by weight) limit for the ordered goods is 50 kilos.
Shipping abroad
Delivery takes place on average 1-10 business days from the time of order, depending on the location / area of delivery as well as the weight of the shipment.
Shipping is done through courier service:
1. EURODIS
2.DHL
The Buyer is responsible for paying taxes and customs according to the laws of his country.
Products are packaged in such a way that the normal manipulation of the time of delivery can not be damaged.
For all other inquiries about delivery outside the Croatian borders, please contact us by e-mail: info@oleacult.com
8.AMENDMENTS TO THE GENERAL TERMS AND MISCELANEOUS
Seller retains the right to amend these General Terms without prior notice. Registered Users shall review the General Terms in force each time they use the Website, and in particular the Webshop Service. The General Terms in force shall be published on the Website OleaCult.com.
The General Terms in force at the time of receiving the price for the ordered product shall apply to the use of the Webshop service.
Any and all disputes which might arise from these General Terms shall be settled before the competent court in Republic of Croatia.
